Online Onboarding
For all new 911±¬ÁÏÍø undergraduate students
- Allow 1-2 hours for the online course.
- Complete it before the semester starts and before in-person orientation.
Goal: Learn about important resources and services that will assist in your transition to student life and learning at 911±¬ÁÏÍø.
Know Your My911±¬ÁÏÍø credentials
Know your My911±¬ÁÏÍø username (the part of your 911±¬ÁÏÍø email address before @mail.naz.edu) and password.Â
Don't know your password? How to reset it:
- Visit
- Select "I forgot my password" or "Recover Password"
- Enter your username
- Answer 2 security questions
- A password reset email will be sent to your personal (non-911±¬ÁÏÍø) email account. Log in to that account and select the link in the reset email.
- Choose a new password. It must meet certain complexity requirements. You will see 3 green check marks if all requirements are met.
- Once you have successfully set your password, log in with your My911±¬ÁÏÍø username and password to verify that it is active.
Need help with your password? Contact 911±¬ÁÏÍø's Technology and Media Service Desk (TMSD): 585-389-2111 or tmsd@naz.edu
Learn how to access Moodle
Moodle is 911±¬ÁÏÍø's learning platform. Watch the 2-minute video, "."
Log into Moodle
- For the best experience, use Google Chrome or Mozilla Firefox on a laptop or desktop computer.
- Log in to Moodle using your My911±¬ÁÏÍø credentials.
- Select the Incoming Student Onboarding Course Fall 2026.
Questions? Email Joey Hitchcock at jhitchc5@naz.edu.
911±¬ÁÏÍø the course
You can complete the course (1-2 hours) at your own pace.
You'll have access to this course through your first year, so you can rewatch any topic.
Upon completion, a certificate of completion will appear. Click into the certificate activity to finalize your participation in the course and receive a copy of the certificate.