911±¬ÁÏÍø

How 911±¬ÁÏÍøCares Works

911±¬ÁÏÍø established the 911±¬ÁÏÍøCares Team to assist in addressing situations in which students are displaying behaviors that are concerning, disruptive, or threatening in nature and that potentially impede their own or others' ability to function successfully or safely.Ìý

Step 1: Recognize and refer

If you are concerned about a student's behavior, reach out andÌýÌýmake a referral to the 911±¬ÁÏÍøCares Team by completing this form:ÌýÌýso that we can offer help and keep everyone safe

Be concernedÌýabout unusual, irregular, suspicious, or disruptive behavior.

  • Focus on what you directly observe.
  • Look for changes in behavior or routines (such as becoming withdrawn, not attending class or activities regularly, declining academic performance, or significant changes in mood)
  • Look for high-risk behaviors/actions or a pattern of behavior.
  • Trust your instincts. Don't try to explain/excuse behaviors. Don't hesitate.
  • If it's urgent, contact Campus Safety,Ìý585-389-2850, or in person at its 21 Shults Center offices. Campus Safety is always open.
  • If the student is off campus and you suspect imminent danger of harm, call 911.
  • If it's not urgent, alert our team using the form below.
  • If you are a faculty member with concerns about a student's academic progress, please use Navigate360.

Step 2: ReviewÌý

The 911±¬ÁÏÍøCares team meets weekly to review all referrals. The agenda typically follows the agenda outlined below:Ìý

Meeting Agenda:

  1. Previous Cases - review, obtain updates, and assign action items (15-30 minutes).
  2. Review new 911±¬ÁÏÍøCares referrals:
    1. Gather and present data
    2. Assess information
    3. Determine if more information is needed and assign a team member to follow up
  3. Open DiscussionÌý

ÌýStep 3: Outreach

The 911±¬ÁÏÍøCares member will reach out to the student of concern offering the student a supportive conversation, resources, or a general check-in based on the team's conversation. SometimesÌýstudents may be asked to meet with the 911±¬ÁÏÍøCares member if the concerns raised or behavior exhibited warrants a more immediate outreach.Ìý

Step 4: Monitoring and Referral Closure

The 911±¬ÁÏÍøCares team will monitor the case of the concerned student while actively reaching out. If there are no further concerns from the student, referrer, or 911±¬ÁÏÍøCares members, the referral will be closed.

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